Whether or not you realize it, your self-storage operation needs a call center. This article explains how a call center can increase customer acquisition and retention while alleviating the facility owner from worry about missed revenue opportunities.
…
Does Your Self-Storage Business Need a Call Center?
Marcus & Millichap Releases ‘2016 National Self-Storage Investment Forecast’
Commercial property-investment firm Marcus & Millichap has released its “2016 U.S. Self-Storage Investment Forecast.” The 58-page report offers analytical insight to the sector on a national, regional and local-market level.
Check-Fraud Suspects Arrested at Conneaut, OH, Self-Storage Facility
Three men were arrested at a Conneaut, Ohio, self-storage facility last week during a sting operation run by local police and the FBI. In total, five men were arrested on March 16 in connection to a check-fraud case that investigators say has cost an A…
Old Granite Mill to Be Converted to Self-Storage in Fall River, MA
Update 7/27/16 – After a short delay due to demolition work, real estate developer Dennis Wood has started construction to convert his Fall River granite mill to self-storage. Initial preparation for the development required more work than antici…
Liberty Self Storage of St. Tammany Parish, LA, Commits to Green Energy
Liberty Self Storage is installing solar-panel systems at all 12 of its climate-controlled properties in St. Tammany Parish, La. Nine facilities currently have systems that provide 100 percent of each facility’s electrical needs, according to the…
The ISS World Expo is Fast Approaching! Are you in?
For 25 years, the ISS World Expo has been the place to learn about the latest trends in the industry while discovering new products and services to start or grow a self-storage business. Join us April 25-28, 2016.
Choosing a Building Supplier, Builder and Components for Your Self-Storage Project
Once you’ve found the ideal piece of land on which to build a new self-storage facility, choosing a building supplier, a builder and individual components can be daunting. In this article, we’ll look at factors to consider when choosing you…
3 Mile Domination Quick: Understanding Your Customers’ Lifelong Value
In this “Quick Hit” video segment from 3 Mile Domination, Jim Ross talks why it’s critical operators truly understanding the value a customer brings to a storage business. He stresses why it’s important operators understand their occupancy number…
Planners Recommend to Deny Self-Storage Zoning Request in Chattanooga, TN
The Chattanooga, Tenn., Regional Planning Agency recently recommended to deny a zoning request from real estate developer Ed Cagle for a proposed self-storage facility in the 5100 block of Highway 58. Several residents who showed up to oppose the proje…
Self-Storage Development Debated in Manayunk Neighborhood of Philadelphia
Self-storage developer Jonathan Manley, principal of Manley Storage Ventures Inc., intends to build a 91,000-square-foot facility at 59 Leverington Ave. in the Manayunk neighborhood of Philadelphia. Regardless, members of the Manayunk Neighborhood Coun…